Task

The central task was the efficient digitization and intelligent utilization of internal knowledge repositories for a medium-sized service company. The aim was to optimally prepare internal documents and provide the contained know-how directly and precisely to employees through AI technology, accelerating processes and improving decision-making.

Challenge

The company faced the challenge of effectively managing and making accessible complex internal knowledge spread across numerous documents. Existing knowledge management systems were either incomplete or inefficient. A fast, precise, and intuitive access to relevant information was lacking, resulting in delays and inefficient workflows.

Solution

SALTIR developed a comprehensive knowledge management solution based on advanced Large Language Models (LLMs). Our system automatically reads internal documents, intelligently analyzes them, and makes the knowledge user-friendly accessible. This solution utilizes both open-source and privately operated LLMs, ensuring data security and precision, while integrating seamlessly into the company’s existing processes and prioritizing user-friendliness.

Results

With our AI-powered knowledge management solution, employees now immediately benefit from relevant and precise knowledge. This significantly accelerated and improved decision-making processes, increased workflow efficiency, and enhanced overall corporate performance. Knowledge is now available anytime and intuitively accessible.